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FAQs
The most frequently asked questions.
For further doubts, you can send us a form here.
There are two sizes available for the SmartV Solo device. The M version is 56 cm in diameter, while the L version is 75 cm in diameter.
Larger sizes can be obtained, as the technology is modular. Setting up two or more devices synced together is called Wall.
From retail to events, from exhibitions to entertainment. This holographic technology is mainly used to capture attention, to evoke emotions and to personalize the brand.
It is a technology suitable for any product sector, as long as there is the need to show a product, tell about a service or leave a testimony in an innovative way.
The device was designed to be seen at any distance, even a great distance. This depends on how high it is installed and the chosen configuration (its size).
At the same distance, holographic technology has more visibility than a traditional 2D LED wall.
The 3D contents loaded on the holographic devices are in .mp4 format with animations and special effects on a black RGB (000) background.
Contents are uploaded through a dedicated CMS in an easy and intuitive way. For rental solutions, our team takes care of uploading the contents; while for shopping solutions, Apparition provides training of the CMS.
All the contents are then usable through the free app for smartphones and tablets.
Yes, the angle of visibility is about 180°.
The resolution varies depending on the size of the configuration. The SmartV Solo versions have a resolution of 1080x1080 px for the M version, and 1000x1000 px for the L version.
LED based technology does not require a projector to reproduce holograms. The beams of the device rotate at very high speed and, through an optical illusion, recreate the animated 3D content.
The device stops immediately and the hand is not injured. However, it is possible to get hurt. We prefer to protect it with the appropriate accessories (Dome, Plex Guard, etc.) to avoid injuries or damage to the technology.
No, for this type of use, we recommend a different product, called Capsule.
Our specialized team takes about 30 minutes to assemble this solution. Usually, for events, we ask you to set up at least 2 hours in advance so that we can offer maximum professionalism.
It depends on its size. For example, for a Wall made up of 6 SmartV Solo L devices, our specialized team takes about 5 hours to mount it entirely with protective Plex Guard.
When possible, we ask to be able to set up the day before any event, so that we can offer the best service.
Our specialized team takes about 3 hours to assemble a Holographic Human, however we ask to be able to assemble, when possible, the day before any event, in order to offer maximum professionalism.
The warranty follows the EU regulations on the subject, therefore 24 months.